BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

The Mark New York, New York
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Planning

Pet policy and traveling with pets at The Mark

Updated · 4 min read · By the BookResorts travel team

Pet policy and traveling with pets at The Mark
Quick answer

The Mark welcomes dogs and cats (maximum two pets per reservation); service animals are exempt from pet fees. The hotel provides in-room pet amenities and a gourmet dog room-service menu, but specific fees, size limits, and other terms vary by booking—confirm with The Mark before you travel.

In this guide
  1. Before you book
  2. Arrival and check-in with your pet
  3. In-room pet rules and amenities
  4. Common areas, restaurants and elevators
  5. Health, care and local pet services
  6. Travel logistics: getting to and from The Mark with pets
  7. Practical tips for a smooth stay

Before you book

The Mark accepts dogs and cats with a limit of two pets per reservation. Service animals are not subject to pet fees.

Public listings report varying pet fees and size rules across booking sites—examples range widely for per-pet charges and weight limits. Because terms differ by source, call the hotel or your booking agent to confirm current charges and any documentation required.

  • Pets allowed: dogs and cats
  • Maximum: 2 pets per reservation
  • Service animals: exempt from pet fees
  • Confirm: current fee amount, size/weight limits, and any breed restrictions
What to confirmWhy it matters
Pet fee amountFees reported differently across sites; affects total stay cost
Weight or size limitSome sites list limits from ~25 lbs up to ~75 lbs
DocumentationProof for service animals or vaccination records may be requested

Arrival and check-in with your pet

Standard check-in at The Mark begins at 3:00 PM (the front desk operates 24 hours and the check-in window extends to 1:00 AM). The hotel requires a government-issued photo ID and credit card at check-in; the minimum check-in age is 21 according to some listings—confirm current requirements with the property.

When you arrive with a pet, notify the front desk so staff can note your reservation and prepare any pet-specific in-room amenities. Porter and valet services are available to assist with luggage and vehicles; valet parking is offered for a surcharge.

  • Check-in time: from 3:00 PM (24-hour front desk)
  • Have ID and credit card ready; verify any pet paperwork
  • Valet parking and porter service available (surcharge for parking)
Check-in detailSource note
Standard check-in 3:00 PM; checkout 12:00 PM (noon)hotel information
Front desk operates 24 hourshotel information
Minimum check-in age: 21 (confirm with hotel)third-party listings conflict
Sunlit king bed with armchair by the window in a guest room at The Mark
Sunlit king bed with armchair by the window in a guest room at The Mark

In-room pet rules and amenities

The Mark provides in-room pet amenities reported on booking sites: plush pet beds and food and water bowls. There is also a curated dog room-service menu created by Jean-Georges Vongerichten for canine guests.

House rules such as where pets may be left unattended, noise policies, and any cleaning or damage charges are not listed in full here—ask the hotel for the written pet policy before arrival so you know expectations for in-room behavior and any related charges.

  • Reported in-room amenities: plush beds, food and water bowls
  • Gourmet dog room-service menu available
  • Service animals: no pet fee (but follow any service-animal procedures)
AmenityReported availability
Plush pet bedYes (reported)
Food & water bowlsYes (reported)
Gourmet dog room serviceYes (Jean-Georges menu reported)
Courtyard Junior Suite living area with velvet sofa and coffee table at The Mark
Courtyard Junior Suite living area with velvet sofa and coffee table at The Mark

Common areas, restaurants and elevators

The Mark has multiple dining venues (The Mark Restaurant by Jean-Georges, The Mark Bar, Caviar Kaspia) and public areas where hotel guests spend time. The property’s public materials and booking-site summaries confirm pets are accepted at the hotel, but they do not provide a full list of which indoor common areas or restaurants allow pets.

Because restaurant and bar policies can be stricter for health-code reasons, check with the concierge about whether your pet may accompany you to any specific public area, terrace seating, or outdoor pop-ups (seasonal venues).

  • Confirm with concierge about pets in The Mark Restaurant by Jean-Georges, The Mark Bar, or Caviar Kaspia
  • Outdoor terrace or seasonal pop-ups may be more accommodating—ask on arrival
  • Service animals should be allowed in public areas in accordance with applicable laws
AreaWhat to check
Indoor restaurants & barsPolicy on pets vs. service animals
Outdoor seating / terracesSeasonal allowance and reservations
Lobby & seating areasConcierge guidance
Living area with velvet sofa, glass coffee table and framed art in a suite at The Mark
Living area with velvet sofa, glass coffee table and framed art in a suite at The Mark

Health, care and local pet services

The hotel’s onsite pet amenities are limited to in-room comforts and the dog room-service menu. For veterinary care, grooming, dog-walking, or pet-sitting services, ask the concierge who can arrange local providers in Manhattan.

If your pet requires medication, plan to bring adequate supply and printed instructions. For long walks, Central Park is one block away and offers leash-required paths—check local leash rules and avoid leaving pets unattended near busy streets.

  • Ask concierge to arrange vets, groomers, or dog-walkers
  • Bring vaccination records and medication instructions
  • Central Park is one block away for exercise—use leash and public rules
ServiceHow to arrange
Veterinary careConcierge referral
Dog walking / pet sittingConcierge-arranged local providers
GroomingLocal salons via concierge

Travel logistics: getting to and from The Mark with pets

Airports near The Mark include LaGuardia (LGA), John F. Kennedy (JFK), and Newark (EWR); travel time and transfer options vary. If you plan to arrive by car, The Mark provides on-site valet parking for a surcharge (reported rates vary by listing).

If you’ll use taxis or ride-hail services, check each provider’s pet policy—some drivers accept small pets in carriers, others may charge or refuse. For longer local trips, the concierge can arrange pet-friendly car services or private transfer options.

  • Airports: LGA, JFK, EWR—confirm airline pet policies for cabin or cargo travel
  • Valet parking available on-site (surcharge; check rates with hotel)
  • Ask concierge to arrange pet-friendly transfers or town car service
Transport optionPet considerations
AirlineCabin/hold policies differ—check airline rules
Valet/private carHotel valet available; concierge can arrange town car
Taxi / ride-hailDriver policies vary; carriers recommended for small pets

Practical tips for a smooth stay

Confirm pet fees, size limits, and any required documentation before arrival. Request a copy of the hotel’s written pet policy so there are no surprises about charges for damage or cleaning.

Pack familiar items (bed, blanket, toys) to reduce stress, and use a sturdy carrier or leash when moving through the lobby and streets. If you plan to dine out, reserve ahead and ask whether outdoor seating is pet-friendly.

  • Call The Mark or your booking agent to confirm current pet fees and rules
  • Bring vaccination records and any medication in original packaging
  • Reserve restaurant seating and check outdoor options for pets
ItemWhy it helps
Vaccination recordsSome hotels/providers request proof
Familiar bed or blanketHelps pet settle in quickly
Leash and carrierRequired in public areas and for transit
Planning

Frequently asked questions

See all FAQs →
How many pets can I bring to The Mark?

The Mark allows a maximum of two pets per reservation; service animals are exempt from pet fees.

Are there pet fees at The Mark?

Yes—public listings show pet fees, but reported amounts vary across booking sites. Confirm the current fee with The Mark or your booking agent before you travel.

Does The Mark provide pet amenities?

Reported in-room pet amenities include plush beds and food and water bowls, and there is a gourmet dog room-service menu created by Jean-Georges Vongerichten.

Can my pet go into the hotel restaurants or bar?

The Mark accepts pets at the property, but specific indoor dining and bar access policies are not listed in full—check with the concierge or the restaurants on arrival to confirm whether your pet may accompany you in particular indoor or outdoor dining areas.

Rooftop seating area with sofas and city skyline views at The Mark
Book your stay

Free Wi‑Fi and 24‑Hour Technogym Access

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for The Mark after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with The Mark.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of The Mark. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by The Mark or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer